COMPREHENSIVE SERVICE SYSTEM
From initial consultation to lifetime maintenance, BELAN ensures your manufacturing success with our "Customer First" philosophy.
11-STEP ENGAGEMENT MODEL
A transparent, standardized journey from inquiry to delivery.
Technical Inquiry
We analyze your initial requirements, drawings, and production goals to understand your unique needs.
Drawings Review
Our engineers review your CAD/PDF drawings to ensure manufacturability and identify potential optimizations.
Feasibility Evaluation
We provide a comprehensive technical proposal including cycle time estimates and machine selection.
Prototyping
If required, we produce physical samples using our lab machines to verify precision and quality.
Customer Approval
You review the samples and technical specs. We iterate until you are 100% satisfied.
Contract Signing
Formal agreement on terms, delivery timeline, and warranty conditions.
Precision Manufacturing
Production begins using high-grade imported components and strict assembly protocols.
Debugging & Testing
Mandatory 100,000+ cycle run-in test to ensure stability and precision before release.
Global Shipping
Secure packaging and logistics coordination to deliver the machine safely to your facility.
Installation & Training
On-site or remote guidance for setup, operation, and maintenance best practices.
Lifetime Support
1-year warranty and 24/7 lifetime technical assistance for your peace of mind.
01. Pre-sales
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Technical Consulting
Free technical scheme design and feasibility analysis.
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Sample Prototyping
Support for incoming sample trials to verify precision.
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Solution Customization
Tailored non-standard solutions based on specific needs.
02. In-sales
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Free Training
Comprehensive operation and maintenance training.
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On-site Installation
Professional technicians for installation and commissioning.
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Strict Acceptance
Load run-in test over 100,000 cycles before delivery.
03. After-sales
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Warranty Policy
1-year mechanical warranty, lifetime maintenance.
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Rapid Response
24h (In-province) / 48h (Nationwide) arrival.
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Remote Support
7×24h online technical assistance via video/chat.
GENUINE PARTS,
RAPID DELIVERY
We maintain a massive inventory of original mechanical components, motors, and controllers. Downtime costs money—our centralized warehouse ensures you get the part you need, fast.
5000+
SKUs in Stock
24h
Dispatch Time
Central Warehouse
Strategic hubs in Dongguan & Shanghai.
Original Quality
100% genuine imported components.
Global Shipping
Partnerships with DHL, FedEx, and specialized logistics for heavy machinery.
BEILANG TRAINING ACADEMY
We don't just sell machines; we empower your team to use them efficiently.
On-Site Training
Our experts come to your facility. Hands-on guidance for operators and maintenance staff covering setup, programming, and troubleshooting.
Available Globally
Digital Learning Center
Access our library of video tutorials, maintenance manuals, and programming guides available 24/7 online.
Video Tutorials"Produced by BELAN, Must be a Boutique"
We adhere to a philosophy of uncompromising quality. Every machine is a testament to precision engineering.
- Bearings NSK (Japan)
- Servo Motors Sanyo (Japan)
- Guide Rails THK (Japan) / HIWIN (Taiwan)
- Reduction Gears Shimpo (Japan)
RAPID RESPONSE GUARANTEE
With service points strategically located in South, East, and North China, we ensure minimal downtime.
Guangdong Province
On-site Arrival
Other Provinces
On-site Arrival
Need Technical Support?
Our engineers are ready to assist you with equipment selection, troubleshooting, or maintenance scheduling.